As we are a dealer for hundreds of brands and thousands of Pro A/V equipment most items ship directly from the manufacturer to you - always in new condition!
Items, in stock, typically ship the same business day if ordered by 2pm EST. If the order is placed after this time they will ship the next business day. Items, not in stock, will ship once available and ship via the method you selected. You will be contacted with an expected ship date after the order is placed. Always feel free to contact us in advance.
Shipping terms are F.O.B. origin - shipping to PO Boxes is not allowed. Signature and insurance costs are the buyer's responsibility; if you would like an item insured or to require a signature, please contact us for rates. Product must be inspected upon receipt of goods for any damage. Conference Room AV is not responsible for any lost, damaged, or stolen packages.